Terms and Conditions


These updated Terms and Conditions shall be effective from 30 Sept 2021. All previous versions of the Terms and Conditions shall be superseded by this version.

These Player Terms and Conditions (“Terms and Conditions” or “Agreement”) should be carefully read by you (the “User”“Player” or “you”) in its entirety prior to your use of the services on this Website. Please note that upon accessing and/or using this Website, these Terms and Conditions constitute a legally binding agreement between you and BP Group Limited. If you have any questions relating to this Website or the Terms and Conditions, please check our FAQs, or contact our Player Support team at [email protected].

These Terms and Conditions also incorporate the Privacy Policy which can be found at, which applies to your use of the Website and the related Services and is incorporated by reference into these Terms of Service, constituting an integral part thereof. You should review the Privacy Policy prior to any use of the Website or the Services. Any changes to the Privacy Policy are strictly subject to the modification provisions found therein.

BP Group Limited is a company incorporated under the laws of Malta, with company number C52434 and registered address at 66A, The Strand, Sliema SLM1028, Malta. (the “Company”“our”“we”“us” or “”) is the owner and operator of this Website and its related mobile application (if applicable) (the “Website”“us”), which is licensed and regulated in the European Union by the Malta Gaming Authority (“MGA”) under the licence number MGA/B2C/203/2011.

If these Terms and Conditions are published in any language other than English, the English language version will prevail.

    1. In these Terms and Conditions, unless stated otherwise, the words and expressions set out below shall have the following meanings:
    “Available Funds” means the total funds in a Player Account (including all unspent deposits and winnings from wagers made with Your deposits) excluding any funds that are subject to a restriction (including wagering requirements or other promotional play restrictions).“Blocked Territories” means those territories listed under Clause 3.14b in this Agreement.“Dormant account” means any Player Account which for a period of twelve (12) months or more has not either (a) had funds deposited in it; or (b) had funds withdrawn from it; or (c) had a bet placed from it; or (d) had a bet settled from it.“Force Majeure” means any circumstances beyond the reasonable control of the Company or the Player including but not limited to, riots and insurrections, war, accidents, fire, strikes and other labour difficulties (whether or not the Party hereto is in a position to concede to such demands), embargoes, pandemics, court order, outage, delays or disruptions of the Internet or telecommunications networks, third party non-performance, or acts of civil or military authorities.“Games” means any playable casino or table game on the Website(s).“Intellectual Property Rights” means all intellectual property rights, including, but not limited to copyright, patents, trademarks, design rights, moral rights, domain names, and confidential information and any similar rights (whether registered or unregistered).“Minimum Age” means eighteen (18) years old.“Payment Solution Provider” means a third-party company providing payment solutions in relation to the Websites.“Player” means a person who has successfully registered with Us.“Player Account” means an account with Us opened by a Player.“Player Funds” means the aggregate value of withdrawable funds held to the credit of a Player in their Player Account, including cleared funds deposited with us, Winnings and prizes or other bonus monies due to you.“Progressive Jackpots” means gambling where part of the Stakes laid by Players are accumulated over time to form a jackpot, typically more sizable than a non-progressive jackpot prize.“Promotion” means any offer, incentive, bonus, deposit match, competition or other promotion that we might make available from time-to-time.“Service(s)” means the gambling and betting offers provided by the Company to the Player through the Website.“Wager” and/or “Stake” means money used to participate in or play a Game.“Website” means the website operated and controlled by or on behalf of us and located under URL under the brand at“Winnings” means any amount of money won through placing bets and wagers in any of the Games.
    1. The Company is responsible for the operation of the Website, the Player Accounts, the Players’ placing of wagers on our games and the participation in the games as well as for the payment of Winnings to the Players within the scope of these Terms and Conditions
    2. By registering through the Website or any application and/or by using the Services and/or by marking the ‘I accept these Terms and Conditions’ box (or any other similar wording), you expressly agree to be bound by these Terms and Conditions and the Privacy Policy in their entirety and without reservation.
    1. Access or use of the Website and/or the Services may be illegal in certain countries, irrespective of your age, or the legality of participating in online gambling such as available through the Website and/or the Services may not be entirely clear. You are entirely and solely responsible for reviewing, determining and ensuring that accessing and/or use of the Website is compliant with applicable laws in your jurisdiction and you confirm that your use of the Services is not illegal in the territory from which you access them. We accept no responsibility or liability for Game played and/or wagers placed illegally and you warrant that you are legally entitled to participate in any Game and to place any wager from the jurisdiction in which you reside. We further accept no responsibility or liability in case you participate in any Game and place any wager in contrary to the provisions of this Agreement or in violation of applicable law in the jurisdiction in which you reside and/or from which you are accessing the Website, including but not limited to legislation that may make it illegal for you to participate in the Game or place any wager.
    2. In addition, there are certain territories which we block access from. Our list of Blocked Territories does not necessarily correlate to those jurisdictions where we have taken a view on legality; equally, if a territory is not blocked, that does not amount to a representation on our part that participation in that territory is legal. We reserve the right to amend the list of countries from which we will not accept users of the Services from time to time at our sole discretion.
    3. In the event of the Company being found liable in any way by a court of law and/or a similar authority with legal competence and/or jurisdiction over the Company, then our liability is limited to the amount of the Stake, or the Player’s net Winnings, whichever is the lesser. Alternatively, when relevant and applicable, the amount recorded in the Player Account or the amount transferred into or out of the Player Account, whichever is the lesser.
    4. We do not provide advice to the Player regarding tax and/or legal matters. Should the Player wish to obtain advice regarding tax and legal matters, they are advised to contact appropriate advisers and/or authorities in the jurisdiction in which they are domiciled and/or resident.
    5. We make no representation or warranty, explicit or implicit, as to the legal rights of the Player to participate in the Services, nor shall any of our employees, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents or retailers have the authority to make any such representation or warranty. The Player shall not use the Services, open, use or reuse a Player Account, enter the Website, nor accept any Winnings if the Player does not fully understand, agree to, wish to become a party to, and comply with, without exception, all the Terms and Conditions contained herein, and as these may be amended from time to time.
    6. We do not acknowledge or accept any liability for damage and/or losses to a Player and/or a third party caused directly and/or indirectly due to the Player:
      1. making deposits to their Player Account via a third party’s card or account;
      2. requesting withdrawals from their Player Account to a third party’s account;
      3. providing incorrect details of his personal account for the purpose of withdrawals from their Player Account;
      4. allowing third parties to use their Player Account to make deposits to or withdrawals from their Player Account.
    7. We do not acknowledge or accept any liability whatsoever for damage and/or losses to a Player and/or a third party caused directly and/or indirectly due to any:
      1. mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, manifest error, cancellation of a game for any reason, Force Majeure and/or any other similar event;
      2. violation of the Terms and Conditions;
      3. collusion and/or criminal actions;
      4. advice provided by the Company;
      5. failure of our central computer system or any part thereof; delays, losses, errors or omissions resulting from failure of any telecommunications or any other data transmission system; and/or
      6. financial risk and loss, including but not limited to variances in exchange rates.
    8. We shall not be responsible for (including but not limited to):
      1. transmission and/or reception of any data and/or information on the Internet;
      2. any dysfunction of the network preventing the good progress of any game;
      3. failure of any reception material or communication circuit;
      4. loss of any data;
      5. any damage caused by a virus, computing bug or technical failure;
      6. any damage caused to the materiel of the Player, including hardware and software;
      7. any failure preventing or limiting participation in a game, or a failure damaging the Player’s system, including their hardware and software.
    9. These terms are available in the following languages, English, Norwegian,and Finnish. If there are any discrepancies between the Terms and Conditions of the aforementioned languages, the latest English version shall prevail.
    10. The accepted currencies for are the following: NOK, EUR, CAD, NZD and USD.
    11. All information displayed on our Website (including but not limited to scores, results, time of the event, statistics, editorial text etc.) is provided for information purposes only, and not intended to constitute professional advice of any kind. Neither the Company nor any of its independent providers is liable for any information errors, incompleteness, inaccuracy or delays, or for any actions taken in reliance on information contained therein.
    12. You must not access or use the Website and/or the Services (or attempt to do so) unless: (i) you are eighteen (18) years old or more; or (ii) if you are based in a jurisdiction in which you must be older than the Minimum Age to use any part of the Services, unless you are of the legal age to gamble in such jurisdiction.
    13. We reserve the right to request proof of age at any stage, to verify that persons under the Minimum Age are not using the Services. If proof of age is not provided by you or if we suspect that you are under the Minimum Age, we may terminate your Player Account and/or exclude you from using the Services. We reserve the right to withhold any funds in your Player Account and not pay you any Winnings until your age is verified.
    14. As an individual applying to become an account holder, you warrant and represent the following:
      1. to be a physical person (a legal entity will not be accepted as an account holder);
      2. not to be a resident of Afghanistan, Albania, Algeria, American Samoa, Angola, Antigua and Barbuda, Argentina, Australia, Bahamas, Barbados, Belgium, Benin, Bolivia, Bosnia, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Congo (Democratic Republic of), Côte d’Ivoire, Cuba, Curacao, Cyprus, Czech Republic, Democratic People’s Republic of Korea, Denmark, Ecuador, Egypt, Eritrea, Estonia, Ethiopia, Falkland Islands, France, French Guiana, French Polynesia, French Southern Territories, Gambia, Germany, Ghana, Gibraltar, Greece, Greenland, Guadeloupe Guam, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Hong Kong, India, Iran, Iraq, Isle of Man, Israel, Italy, Jamaica, Jersey, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Lithuania, Macao, Madagascar, Mali, Marshall Islands, Martinique, Mauritius, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Nepal, Netherlands, Netherlands Antilles, Nicaragua, Niger, Nigeria, Northern Mariana Islands, Pakistan, Palestine, Panama, Paraguay, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Georgia and the South Sandwich Islands, Spain, Sri Lanka, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, The Bahamas, Trinidad and Tobago, Tunisia, Turkey, Uganda, Ukraine, United Kingdom, United States Minor Outlying Islands, United States of America, Uruguay, Vanuatu, Venezuela, Vietnam, Virgin Islands (British), Virgin Islands (US), Yemen, Zambia, Zimbabwe;
      3. not to be restricted by limited legal capacity;
      4. not to be acting on behalf of another party;
      5. not to be classified as a compulsive problem gambler or as lacking capacity to conclude gambling contracts and/or be included (whether voluntarily or involuntarily) on any register or database of excluded players;
      6. not to be depositing monies originating from criminal and/or other unauthorised activities;
      7. not to be depositing monies through a Card which the Player Account holder is not authorised to use and/or utilising a Card in a jurisdiction in which betting and gaming are prohibited;
      8. not to be conducting criminal activities whereby a Player Account is directly or indirectly involved;
      9. not to use the Services if it is illegal in his/her country of residence or otherwise restricted for him/her to open a gaming account, purchase or use services from the Company and/or otherwise participate in the games offered. It is the Player Account holder’s responsibility to ensure his/her use of the Website and Services is legal;
      10. not to find the Website or the Services offensive, objectionable, unfair, nor indecent; and
      11. to maintain their Player Account details up-to-date in terms of the following: first and last name, country of residence, valid email address and phone number.
    15. By applying for a Player Account, you acknowledge and accept:
      1. all definitions and stipulations as stated under these Terms and Conditions;
      2. the Terms and Conditions as currently published on the Website, as well as any possible future changes to the Terms and Conditions;
      3. that the Place of the Agreement is Malta and the laws and regulations of Malta apply to the Agreement;
      4. that the courts in Malta have the exclusive jurisdiction over any dispute or claim relating to the Agreement;
      5. that the Agreement is governed by: (i) the Terms and Conditions as published in English; (ii) any regulatory provisions or other decisions made from time to time by the governing authorities; and (iii) the governing law of the place of the Agreement.
    16. We reserve the right at our own discretion and at all times, to:
      1. decline to open a Player Account and/or to close or suspend an existing Player Account without any explanation whatsoever;
      2. decline to accept deposits without any explanation whatsoever;
      3. request documents to verify: (i) the identity of the Player, (ii) his/her authorisation to use a specific payment card and/or (iii) other facts and information provided by the Player. Such request may be made at any given moment and we reserve the right to suspend an account pending investigation;
      4. transfer and/or license, without prior notice, data regarding a Player to any other legal entity, in any country, ultimately managed and controlled by the Company., subject to the Company guaranteeing that the said data at all times is transferred and managed in accordance with applicable laws, data protection acts and/or similar;
      5. transfer and/or license, without prior notice, the rights and liabilities regarding a Player to any other legal entity, in any country, ultimately managed and controlled by the Company, subject to the Company guaranteeing the liabilities being honoured;
      6. hold and manage funds belonging to Players in accordance with generally accepted guidelines for cash management regarding such funds; this may include a Financial Institution and/or a Payment Solution Provider being entrusted to hold funds in the name of and/or for the benefit of Players;
      7. forfeit and/or confiscate funds available on a Player Account and/or refuse to honour a claim, in the event that, directly or indirectly: (i) the Terms and Conditions have been violated; and/or (ii) other unauthorised activities have occurred in connection with a betting event and/or the operation of a Player Account (such as, but not limited to, breach of the law or other regulations, breach of a third party’s rights, fraud, and cheating);
      8. suspend and/or cancel the participation of a Player in the games, promotional activities, competitions or other services, whenever we are of the opinion that there are legitimate concerns that a Player Account is, has been, or may be used for illegal, fraudulent or dishonest practices;
      9. suspend and/or cancel the participation of the Player in the Services, and/or forfeit and/or confiscate funds available on their Player Account if the Player is found cheating, or if it is determined by us that the Player has employed or made use of a system (including machines, robots, computers, software or any other automated system) designed to take unfair advantage of the Games;
      10. decline and/or reverse the withdrawal of unspent or otherwise unused deposits until the verification of these funds is deemed satisfactory;
      11. verify your registration details and payment methods used, at any time, by requesting certain documents. We shall be under no obligation to accept such documents as valid and whether we decide to accept such documents shall be at our sole discretion. In the event our requests for documents are not completed by you, we may at our sole discretion terminate your Player Account, and withhold any funds that are present therein and withhold any Winnings;
      12. perform background checks on any Player and request any relevant documentation, for any reason, including (but not limited to) any investigation into the identity of the Player, any credit checks performed on the Player, or any inquiries into the Player’s personal history. We may decide at our sole discretion to terminate your Player Account, and withhold all funds in such account as well as withhold any Winnings, on the basis that such an investigation provides a negative or uncertain outcome;
      13. close a Player Account if we believe that a Player’s gambling will cause them financial or personal difficulties;
      14. return to you the money you have deposited in your account as well as withhold any Winnings if we reasonably believe that you are under the Minimum Age and/or located in any Prohibited Jurisdiction when using the Website and/or the Services.
    17. Unless otherwise stated, all examples given on the Website are given in EUR. For any transaction (including any deposit, Bet, Wager or payout of Winnings) that requires or involves a currency exchange, the applicable exchange rate will be the mid-rate as quoted by the
    18. Politically Exposed Persons (“PEP”) are not allowed to register, play or deposit, and that although we carry out PEP checks it is their responsibility not to open up an account if they are considered a PEP.
    19. The connection to the Website and the participation of the Player in any Service is under the Player’s responsibility.
    20. The Player shall be responsible for taking all appropriate measures to protect the data and/or Software stored on their computer against all damage of any sort or intrusion.
    1. You shall access and use the Services only via your own Player Account and you may never access or use the Services by means of another person’s account. Should you attempt to use the Services by means of any other person’s account, we will be entitled to immediately close all your accounts, retain all monies in such accounts, withhold Winnings and bar you from future use of the Services.
    2. You must ensure that the details provided when opening a Player Account are true and accurate and are kept up to date. You can amend your own individual Player Account details through the “My Account” section on the Website.
    3. Holding multiple accounts being registered or used by you or by anyone from the same family or living in the same household and/or across multiple devices is strictly prohibited. The Company shall not be responsible in any way for preventing the registration of multiple accounts, but can take action, including retaining all monies in such accounts as well as any related Winnings, against any person opening multiple accounts, including but not limited to situations where accounts are registered from the same household, regardless of the registration details provided at the time of opening such accounts. Any and all bonuses and free bets accrued using such multiple accounts shall be voided and removed.
    4. Your Player Account is solely for your benefit and you shall not use your Player Account or the Services for any professional, business or commercial purpose or on behalf of any other persons. You must ensure that your Player Account details are kept private, including without limitation your password and username. Browser functionality that enables you to save your username and password will increase the risk that your account may be accessed by a third party. If you are concerned that a third party is aware of your username and password, please contact our player support immediately.
    5. You shall not transfer, sell, or allow any third party (including persons vulnerable to gambling addiction, and/or persons who are underaged) to use your Player Account, username or password to access or use the Services and you shall be fully responsible for any activities undertaken on your Player Account by any third party. You hereby agree to indemnify us and hold us harmless against all costs, claims, expenses, and damages in relation to the use or access of your Player Account by any third party. In addition, you will not reveal your account username or password to any person and you shall take all steps to ensure that such details are not revealed to any person. You shall inform us immediately if you suspect that your Player Account is being misused by a third party and/or any third party has access to your Player Account, username or password so that we may investigate such matter, and you will cooperate with us, as we may request, in the course of such investigation.
    6. The placing of wagers or your participation in any Game will not be valid if you have insufficient funds in your account.
    7. The Company may, at any time, set-off any positive balances in your account against any amount owed by you to us.
    8. The Company will apply an administration fee to all accounts that have been ‘inactive’ or ‘dormant’ for a consecutive period of at least twelve (12) months in accordance with the following procedure. An account is deemed to be ‘dormant during any period in which none of the following actions take place: (i) a successful deposit is made, or (ii) a Bet or Wager is placed if:
      1. Your Player Account remains ‘inactive’ for a continuous period of twelve (12) months then it shall be deemed to be ‘dormant’ and, if the balance on your Player Account is zero, your Player Account will be closed and no fee shall apply;
      2. On being deemed to be dormant, your Player Account has a positive balance, we shall take reasonable steps to notify you using the details you provided during your registration process (or as updated by you); or
      3. Your Player Account remains dormant, after a minimum period of twenty-eight (28) days following our first attempt to notify you that your Player Account has become dormant, we shall deduct a monthly administration fee from your Player Account balance of five Euros (€5) (or currency equivalent), or twenty-five percent (25%) of your Player Account balance at the time that it is deemed to be dormant (whichever is greater).
    9. The administration fee calculated in accordance with the above shall be deducted from your Player Account balance on the expiry of the twenty-eight (28) day notification period mentioned above and every twenty-eight (28) days thereafter at the same rate until the earlier of: (i) your Player Account balance reaching zero when no further administration fee shall be deducted and your Player Account will be closed; or (ii) you ‘reactivate’ your Player Account upon which no further administration fee shall be deducted.
    10. We may implement a rounding policy in relation to monies deposited by or cashed-out from your Player Account, and/or any Winnings.
    11. We shall be entitled to suspend or close your Player Account if we reasonably consider or have reason to believe that you are depositing funds without any intention to place a Bet or to participate in any Game. In such circumstances, we may also report this to the relevant authorities.
    12. A Player Account is non-transferable. It is prohibited for players to sell, transfer or acquire accounts from or to other players. Funds cannot be transferred between Player Accounts.
    1. Players may pay money into their Player Account by credit card or other means as we may approve from time to time. All deposits into your Player Account must be from a payment source on which you are the named Player Account holder. Please note that there shall be no obligation on us to check this. In such cases where we identify that the named Player Account holder differs from that which we hold, we reserve the right to treat any deposits into the Player Account as being invalid (and retain any Winnings arising from the use of such deposit). Payments derived from business cards and business accounts are not allowed, and if these are discovered, the Company has the right to ask for further documents and/or terminate the account and/or void any winnings, at its own discretion.
    2. You agree that we shall be entitled to retain any interest which might accrue on funds held in your Player Account.
    3. Depending on the payment method selected, deposits can incur charges or processing fees from third parties. Your bank may independently charge you for bank wire transfers and other methods of payment.
    4. If a payment by the chosen means of payment is returned, we may refuse to receive further payments by this respective means of payment.
    5. If the payment of any funds requested to be credited to Player Account is stopped, returned or otherwise not completed for any reason, or if any such payment is subsequently cancelled or discovered to have been the subject of any theft or fraud, we shall be entitled to immediately deduct any amounts credited to that Player Account in respect of the payment, together with any reasonable charges incurred by us with respect to any such payment.
    6. We shall be entitled to deduct from Player Account any additional charges reasonably incurred by us as a result of the actions of Player or in carrying out Player’s instructions, including, but not limited to, payment charges.
    7. Unless otherwise permitted by us from time to time, no credit will be offered by us, and all Bets and Wagers must be supported by sufficient funds in your Player Account. We reserve the right to void any placing of Bets and/or placing of Wagers on any Game (as applicable) which may have inadvertently been accepted when the Player Account did not have sufficient funds to cover the relevant Bet or Wager. Should funds be credited to your Player Account by us in error, it is your responsibility to inform us without delay. We will recover such funds by Player Account adjustment.
    8. We may appoint a Payment Solution Provider to act, receive deposits, hold and manage funds, and/or expedite withdrawals, on behalf of us. Any funds deposited through such Payment Service Provider may take several days before reaching the designated Player’s account.
    9. Nothing in these Terms and Conditions shall be construed so as to grant you any security interest whatsoever over the assets of the Company, including for the avoidance of doubt on any amounts standing to the credit of your Player Account.
    10. Any funds you deposit with us will be held in a bank account in the name of the Company (the “Designated Account”). The Designated Account is a separate account which only contains funds deposited by and due to Players, which are to be used for the sole purpose to pay for Players’ use of our Services. The funds will be retained by us in the Designated Account until used for that purpose.
    11. We shall be entitled in its sole discretion to set and amend from time to time monetary limits on the operation of Player Accounts, including limits on minimum and maximum deposit amounts, and maximum aggregate sums that may be bet or wagered in a particular time period.
    1. When agreeing to these Terms and Conditions and on an ongoing basis, you hereby represent, warrant, covenant to the Company and agree that you:
      1. are of Legal Age or older and you are of sound mind and you are capable of assuming responsibility for your own actions;
      2. are aware that you might lose your Stakes as a consequence of the Bets and Wagers placed by you or the games you play;
      3. are not physically located at the time of placing your Bet or of wagering on any Game, in any territory that we exclude at the time of registration;
      4. will not do anything to seek to circumvent any technological or other measures we have in place during the registration, bet placement, Gameplay and/or deposit processes to prevent persons located in excluded territories from registering for a Player Account and/or placing a Bet;
      5. have provided all details to us either during the registration process or at any time thereafter, including as part of any payment deposit transaction, that are true, current, correct and complete and match the name(s) on the credit/debit card(s) or other payment accounts to be used to deposit or receive funds in your Player Account;
      6. have verified and determined that your use of the Services does not violate any laws or regulations of any jurisdiction that apply to you;
      7. will not commit any acts or display any conduct that damages the reputation of the Company;
      8. are solely responsible for recording, paying and accounting to any relevant governmental, taxation or other authority for any tax, duties or levies that may be payable on any Winnings or Stakes;
      9. acknowledge and agree that the Company may publish the amounts you have won alongside your username on the Website and/or through social networks and/or through or on any other media channels;
      10. shall use the Services and the Website only in good faith towards both the Company and other Players. In the event that we have reasonable suspicion that you have been using the Services in bad faith, we shall have the right to terminate your Player Account and any other accounts you may hold with us, and we shall be entitled to retain all monies therein and any Winnings. You hereby expressly waive any future claims against the Company in such regard;
      11. declare that the source of funds used by you on this Website is not illegal and that you will not use the Services in any way as a money transfer system;
      12. will not use the website for any unlawful purpose or in any way that is illegal in the territory from which you are accessing the Website (for example by using or attempting to use the Website to launder the proceeds of crime);
      13. shall not use any artificial intelligence which includes but is not limited to ‘robots’ and ‘spiders’ in relation to your use of the Website and/or the Services. All actions taken in relation to the Service by you must be executed personally by you; and
      14. shall not treat the Website as a financial institution nor be entitled to receive any interest on your deposits or funds.
      15. your use of the Website and Services in compliant with the applicable laws in the jurisdiction in which you reside;
      16. that your use of the Website and Services is not illegal in the territory from where you access the Services;
      17. acknowledge that the Website and Services have an entertainment value which you consume in return for your Wagers;
      18. you have not been excluded or self-excluded yourself from gambling and have not asked us to close any of your previous accounts and/or we have not previously closed any accounts held by you;
      19. you will not use false or misleading information to open your Player Account;
      20. you will not abuse bonuses or other promotions;
      21. you will not collude with others to gain an unfair advantage;
      22. you will not use a VPN or proxy to alter or hide the identity or location of the device used to access the Website and/or our Services.
    1. All Players must be over eighteen (18) years of age and of legal capacity to place a bet/wager or register with the Website. We reserve the right to ask for proof of age from any player and suspend their account until satisfactory documentation is provided.
    2. If you are found to be under the legal minimum age to gamble your Player Account will be suspended, deposits refunded and any winnings will be null and void or may be paid to the appropriate regulator.
    3. When considering your player registration application and certain deposit and withdrawal transactions, we may use an independent credit reference agency to verify your age, identity or any other information that you provide to us. In performing these checks, the credit reference agency may keep a record of your information. A credit check is not performed, and your credit rating will be unaffected. These checks are necessary for us to comply with our age verification licensing obligations and our crime and fraud prevention policies.
    4. All information supplied when registering with us should be accurate. Where this is not the case and if we are unable to verify your Player Account we reserve the right to suspend the account and treat any deposits into the gambling account as being invalid (and any winnings arising from such deposit as void), until account verification has been successfully completed.
    1. Before you place a Bet or a Wager we advise you to read all applicable information available on the Website so that you are fully aware of the risks involved in gambling. For more information please see our Responsible Gaming Policy.
    2. We may decline all, or part, of any participation in the Services, requested at our sole and absolute discretion.
    3. It is your responsibility to ensure details of your Bets or Wagers are correct before placement. Once you have placed a Bet or Wager you may not cancel or change it.
    4. We may refuse any Bet or Wager before placement and we may also cancel any Bet or Wager placed at any prior to the applicable event occurring. Provided there is no suspicion necessitating account closure or suspension, the Bet or Wager will be refunded in full to you in the event of such cancellation.
    5. Amounts deposited in your account will be allocated to the Services in the order that the applicable Bets or Wagers are placed.
    6. A Bet or Wager will only be valid once accepted by our servers. You may check the processing status of the relevant Bet at any time on your Player Account. If you are unsure about whether your Bet or Wager is valid, please check your Player Account or contact our player support immediately.
    7. Notwithstanding the above, if your Bet or Wager is using funds deposited via a credit or debit card, such bet or wager will not be valid until we have received payment in full. The Bet or Wager will be automatically void if we have not received the payment prior to the relevant event commencing. In the case of any chargeback, reversal, or insufficient funds notice from your bank or cancellation, any Winnings related to such payment will be void.
    8. Save in respect of our negligence or fraud, should a dispute arise between you and us, you agree that our transaction log database will be determinative.
    9. It is your responsibility to check that any Bet or Wager placed by you is correct and you may not cancel any Bet or Wager and all Bets and Wagers are final and non-refundable.
    10. We shall not accept a wager from a Player unless a Player Account has been established in the name of the Player and there are adequate funds in the Player Account to cover the amount of the wager, or funds necessary to cover the amount of the wager are provided in an approved manner.
    11. The participation of a Player in the Services in a jurisdiction where such participation is prohibited by law shall not affect any Stakes or payment made to and accrued for the benefit of the Company.
    1. You may view the Winnings on your Player Account. Information about Winnings may be provided by us in any currency.
    2. We shall automatically credit Winnings to your Player Account provided that the Winning prize won by the Player does not exceed a certain limit, as determined by us in our sole discretion, from time to time. For any Winnings in excess of this limit, we will contact the Player to arrange payment of the applicable Winning to the Player. We reserve the right to pay out Winnings (at its sole option) in (i) Euros or (ii) any other currency that is used to advertise the relevant prize on the Website.
    3. The transfer of any Winnings by us to you shall not entitle you to any claim over any such Winnings which you are legally or contractually not entitled to. We may at any time reclaim Winnings transferred to you to the extent that you had no right to such Winnings in accordance with these Terms and Conditions.
    4. In the event that any Winnings incur taxes, duties or levies, these are borne by you. You are responsible for reporting your Winnings and losses to the tax and/or other authorities in your jurisdiction. In the event that we are required to pay any taxes, duties or levies (including withholdings) directly to a regulatory authority you agree that we are entitled to deduct these amounts from any Winnings payable to you or your Player Account balance, or claim these amounts from you.
    5. As a result of the above hedging techniques, whilst we will make every effort to payout as per these Terms and Conditions.
    6. You agree that, in the event that the Services fail to operate correctly, for any reason, we will not be responsible for any loss, including loss of Winnings, that may result and if any such errors result in an increase in winnings owed or paid to you, you shall not be entitled to the winnings falling within such increase. You shall immediately inform us of such error and shall repay any Winnings to us which have been credited to your Player Account or which may have been paid to you; alternatively, we may, at our discretion, deduct an amount equal to those Winnings from your Player Account or set off such amount against any money owed to you by us.
    1. All withdrawals are subject to our prior approval, all in accordance with the guidelines set out below and our Know Your Client (“KYC”), fraud, payments and other relevant policies in effect from time to time. The Player is responsible for providing us with the correct details of their personal account information for the purpose of withdrawals from their Player Account.
    2. We shall endeavor to process pending withdrawals within seventy-two (72) hours from the Player’s withdrawal request being submitted.
    3. The Players are entitled to either use their Winnings to pay for future Bets and/or Wagers or request that the Company pays the Winnings into their chosen payment source, which may serve as the Player’s bank account or any other payment instrument permitted under clause 10.5 hereunder or as may be acceptable by the Company from time to time.
    4. For security reasons, any withdrawal request, including without limitation in case of any withdrawal of large-scale prize amount, Players may be asked to provide additional information and documents in order for us to be able to ensure all necessary safeguards are being properly maintained in connection with each withdrawal, all in accordance with this Section 10 and our internal security procedures. Without derogating from the generality of the foregoing and subject the below clause 10.5, the Company shall transfer Winnings or funds, or procure the transfer of such by a third party, to the Player’s bank account or any other payment source nominated by a Player and which is acceptable by the Company, only after receiving from you of any and all information and documents required by us in order to effect or procure the payment of Winnings to Player (including such documents and data as may be required by any third party with which we hedge our risk in respect of Bets) and in order to fully verify of your request. We reserve the right to credit your Winnings only after having received all such verifying documents and information required by us, which may include but is not limited to: our receipt from you of a copy of the front and back side of a valid identification document or other means of verification matching the name; date of birth; residential address registered with us at the time of the request for the payout; a service bill or bank statement; a scan of the credit or debit card front and back for transactions; a signed confirmation form including a written instruction from Player setting out the details of the account the funds are to be transferred to; and all subject to our receipt and acceptance of the foregoing documents, at our discretion and subject to our full satisfaction.
    5. Where possible, all withdrawals will be processed to the payment account from which the deposits were originally made. Withdrawal payments can only be made in the name of and to the registered Player Account holder. The Player must not allow third parties to use their Player Account to make deposits to or withdrawals from their Player Account.
    6. For most payment types, withdrawals can be processed via the “My Account” section on the Website, subject to there being sufficient funds in your Player Account. Furthermore, withdrawals may be subject to minimum and maximum limits per transaction and such limits may be changed by us from time to time and may also vary depending on the payment method used. We shall endeavor to notify you of any such minimum and maximum limits (and any changes thereto) through your Player Account.
    7. If the value of a deposit is not played through in full before a withdrawal is requested, we reserve the right to make a charge to your account to cover all reasonable costs relating to both the deposit and withdrawal. If necessary, the value of the withdrawal requested may be reduced accordingly.
    8. If a Player wishes to withdraw funds they have deposited into their Player Account before having wagered the funds in any game or sport betting offer, we reserve the right to refuse the Player to withdraw the deposited funds until such time as the entirety of the funds have first been wagered.
    9. We reserve the right to charge the Player for administrative costs resulting from withdrawals made by the Player.
    10. It is the sole responsibility of the Player to pay and proceed with all necessary diligence in relation to taxes on any Winnings, if and where applicable.
    1. We reserve the right and discretion to temporarily suspend or permanently close your Player Account at any time without providing any reason. If we close your Player Account we will refund you your entire account balance (other than where stated otherwise in these Terms and Conditions).
    2. We shall be entitled to recover from the Player Account an amount the Company reasonably claims against the Player if the Company believes the Player to be in breach of these Terms and Conditions.
    3. You can close your Player Account and request payment of outstanding funds at any time by contacting our Player Support team with the username or registered email details of your Player Account. Such closure will occur within twenty-four (24) hours after our receipt of your request and we will confirm the closure of your Player Account by email. You remain responsible for any activity on your Player Account between your request and the closure of your Player Account by us.
    4. You may request to re-open a closed Player Account by contacting our Player Support team with the details of the Player Account you wish to re-open. We will review all requests to re-open a closed Player Account within twenty-four (24) hours. Player Accounts closed as part of our self-exclusion or responsible gaming policy cannot be re-opened for any reason until the self-exclusion period has expired.
    5. In case of closure of their Player Account due to gambling addiction or fraud, an individual must not open a new Player Account. We will not be liable should the individual succeed in opening a new account, nor for any direct or indirect consequential damages. We reserve the right to close an account opened in breach of this rule at any point.
  12. FRAUD
    1. You agree that you will not make or attempt to make any chargebacks, and/or deny or reverse any payment that you have made, and you hereby agree that you will reimburse us for any chargebacks, denial or reversal of payments you make and any loss suffered by us as a consequence thereof.
    2. We reserve the right to seek criminal and contractual sanctions against you if you are involved in fraud, dishonest or criminal acts when using this Website and/or the Services and will make such reports as necessary to the applicable authorities. You shall indemnify and shall be liable to pay us, on demand, all costs, charges or losses sustained or incurred by us and our affiliates (including any direct, indirect or consequential losses, loss of profit and loss of reputation) arising directly or indirectly from your fraud, dishonesty or criminal actions.
    3. In addition, in the event that any fraudulent activity has taken place in relation to any wager or if we have reasonable suspicion that you are engaging in any type of fraud, dishonesty or criminal actions, we reserve the right to withhold payment to you, recover any Winnings as well as block or terminate your Player Account.
    4. Each Player must immediately inform us: (i) if their credit card becomes lost or stolen, or it or the account related to it has been misused or compromised in any way; (ii) if they have given away, shared or lost their pin code (or it has otherwise been compromised) for the means of payment held by the Player and linked to his Player Account or their login credentials; or (iii) if they suspect there has been any fraudulent, unauthorised or illicit use of their Player Account, and shall take such steps as may be necessary in order to overcome any such fraud, unauthorised or illicit use, such as by changing the login credentials on the Player Account.
    5. Under no circumstances shall we be liable for any unauthorized use of credit cards, irrespective of whether or not the credit cards were reported stolen.
    6. Furthermore, we reserve the right not to accept, process and/or honour Wagers where it would be forbidden, unlawful or illegal under applicable law or regulation to do so.
    1. In compliance with EU anti-money laundering directives, we reserve the right to request you to verify your identity and address at any time. We may request verification of any payment methods that have been registered on the Website and used to either deposit or withdraw funds. We may suspend transactions on your Player Account until such checks have been satisfactorily completed.
    2. You shall not deposit or attempt to deposit funds obtained from criminal, illegal or fraudulent activities into your Player Account.
    3. We shall monitor all transactions, unusual or suspicious activity relating to your Player Account and shall have the right to report suspicious transactions and fraudulent activity to the appropriate regulator, police or relevant authorities.
    1. We shall have no obligation to check whether individual Players are using the Services in accordance with the Terms and Conditions, as updated from time to time.
    2. We may at our sole discretion take appropriate action against any person we suspect of engaging in any unlawful behaviour or otherwise violating these Terms and Conditions.
    3. We shall have no obligation to maintain account names or passwords and if you misplace, forget or lose your username or password, we shall not be liable in this regard in any way.
    4. We shall handle all personal information provided by you strictly in accordance with our Privacy Policy.
    7. The Website may provide links or references to other websites. The Company has no particular knowledge of information contained in such other sites and does not endorse companies or products to which it links. The Company is not responsible for the contents or policies of such other sites and does not accept any liability for any damages resulting from your access to or use of such other sites. If you decide to access any of the third-party sites linked to the Website, you do so entirely at your own risk. The Company reserves the right to terminate any link or linking program at any time.
    1. You agree that any use of the Website and/or the Services shall be at your own risk. The Player shall hold the Company, its employees, officers, directors, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents and retailers harmless and shall fully indemnify the same from any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of Player‘s:
      1. entry, use or reuse of the Website;
      2. use of any Website material;
      3. entry, use or reuse of the servers used to provide the Services;
      4. participation in the Games, chat functionalities and Services; or
      5. the acceptance of any Winnings.
    2. We shall not be liable to you or any third party in contract, tort, negligence, or otherwise, for any loss or damage whatsoever arising from or in any way connected with your, or any third party’s, use of the Website or the Services, whether direct or indirect, including, without limitation, damage for loss of business, loss of profits (including loss of or failure to receive anticipated winnings), business interruption, loss of business information, or any other pecuniary or consequential loss (even where we have been notified by you of the possibility of such loss or damage).
    3. The Player specifically acknowledges and agrees that we are not liable for any defamatory, offensive or illegal conduct of any Player. If the Player is dissatisfied with any Service, or with any of the present Terms and Conditions, the Player‘s sole and exclusive remedy is to discontinue using the Services.
    4. You confirm that we shall not be liable to you or any third party for any modification to, suspension of or discontinuance of the Services or any part thereof.
    5. Our liability for any error or malfunction included in the Games is limited to replacement. We shall not be liable for playing device malfunctions nor attempts by the Player to use the Services by methods, means or ways not intended by us.
    6. Nothing in the Terms and Conditions will operate so as to exclude any liability of the Company for death or personal injury that is caused by our negligence or any liability to the extent the same may not be excluded or limited as a matter of law.
    1. Without prejudice to any other rights, if we reasonably believe that you have breached (in whole or in part) any provision contained in the Terms and Conditions, we reserve the right to take any such action as we deem fit, including terminating the Service or any other agreement that we may have in place with you, immediately blocking your access to your Player Account and the Service, terminating your Player Account with the Website and retaining all monies held in any Player Account which you may have with as well as any Winnings and/or taking legal action against you, and you shall have no claims in such regard.
    2. You hereby agree to fully indemnify, defend and hold the Company and its affiliates and their respective officers, directors, and employees harmless immediately on demand from and against all claims, demands liabilities, damages, losses, costs and expenses, including legal fees and any other charges whatsoever, howsoever caused, that may arise as a result:
      1. Any breach of the Terms and Conditions;
      2. Violation of any law or the rights of any third party; or
      3. Use of the Services by you or any other person accessing the Services using your username, regardless of your authorisation.
    1. In the event that you possess a dispute or complaint with regards to any transaction or service or in connection with these Terms and Conditions, the Website or the Services, you must first submit details of such dispute to us via member support located at [email protected] and we will use commercially reasonable efforts to respond at the earliest occasion. Both you and the Company hereby agree to cooperate in good faith with each other to amicably resolve the relevant dispute.
    2. Any unresolved disputes upon the conclusion of the customer complaint procedure shall be addressed with the Maltese Alternative Dispute Resolution Entity (“MADRE”) for Alternative Dispute Resolution (“ADR”) services and investigation. MADRE is a third-party organisation offering independent adjudication in relation to betting and gaming disputes bearing registration number C 69530. MADRE will act as an impartial adjudicator on disputes that arise between the Company and yourself only after:
      1. You have undergone the Company’s own internal customer complaint procedure; and
      2. A deadlock regarding the resolution yet exists.
    3. ADR is a free of charge service and the ruling reached by the nominated ADR entity will be considered final by both the Company and yourself, subject to full representation being given to all parties involved. You may submit a Claims Form at Alternatively, you may email MADRE with details of your complaint at [email protected].
    4. Additional recourse is provided to you through the Malta Gaming Authority (“MGA”), whereby you are entitled to forward your dispute by filling a complaint form at, or dialing +356 2546 9000. You may also refer the dispute via the European Commission’s Online Dispute Resolution (“ODR”) Platform, which will then forward the dispute to an independent ADR entity. Instructions for ODR may be found here:
    1. Subject to the Terms and Conditions contained herein, we grant you a non-exclusive, personal, revocable, non-assignable, non-sub-licensable, non-transferable right to use the Website and/or the applicable application in order to access and use the Services in accordance with these Terms and Conditions.
    2. We, our corporate affiliates and our licensors are the sole holders of all the rights in the Website, which includes but is not limited to its code, structure, and organisation which are protected by intellectual property rights. You shall not:
      1. Copy, redistribute, publish, reverse engineer, decompile, disassemble, modify, translate or make any attempt to access the source code to create derivate works of the source code, or otherwise; or
      2. Sell, assign, sublicense, transfer, distribute or lease such code (collectively the “Forbidden Activities”).
    3. You agree that you shall be solely liable for any damage, costs or expenses arising out of or in connection with any Forbidden Activities. You shall notify us immediately upon becoming aware of any person engaging in any Forbidden Activities and you shall provide us with all reasonable assistance with any investigations it may conduct in light of the information provided by you in this respect.
    4. The domain name of the Website as well as all brand names, trademarks, service marks and/or trade names appearing on the Website (collectively the “Marks”) are the exclusive property of the Company, its affiliates and/or its licensors (as applicable) and these entities reserve all rights to such Marks. In addition, the Company, its affiliates and/or its licensors (as applicable) own the rights in all other content, including but not limited to the images, pictures, graphics, photographs, animations, videos, music, and audio used or accessed through the Website (the “Content”) and the Content is protected by copyright and/or other intellectual property rights. You hereby acknowledge that by using the Services you obtain no rights in or to the Marks or the Content. No assignment or transfer of any such rights shall occur or be deemed to occur as a consequence of this Agreement.
    1. These Terms and Conditions shall come into force immediately upon your completion of the registration process with us and shall continue in force until terminated in accordance with the terms hereunder.
    2. We may terminate your Player Account immediately without notice to you if:
      1. your use of the Services has been in any way improper or breaches the any of these Terms and Conditions; or
      2. your Player Account is associated in any way with any existing Player Account that has been terminated for breach of the Terms and Conditions; or
      3. for any other reasonable grounds determined by the Company.
    3. Unless otherwise provided under these Terms and Conditions, upon termination of the Terms and Conditions, any balance in your Player Account will be returned to you within a reasonable time of your request, as well as any Winnings, subject always to our right to deduct any amounts owed by you to us.
    4. Upon termination of the Terms and Conditions, neither party shall have any further obligation to the other and you shall discontinue the use of the Website and the Services, pay all amounts due to us and destroy all related documentation in your possession relating to this Agreement. Further, we will void all Bets and Wagers which have yet to take place and, only where possible to cancel the orders associated with such outstanding Bets and Wagers, we will also return the respective Stakes amounts to you.
    5. Upon the termination of the Terms and Conditions for any reason, except as otherwise provided herein and subject to any rights or obligations which have accrued prior to termination, neither Party shall have any further obligation to the other under the Terms and Conditions.
    6. Any provisions hereof which expressly or by their nature are required to survive termination or expiration of the Terms and Conditions in order to achieve their purpose shall so survive until it shall no longer be necessary for them to survive in order to achieve that purpose.
    1. If any of the terms under these Terms and Conditions are determined by any competent court to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms and conditions which will continue to be valid to the fullest extent permitted by law.
    2. No failure or delay by the Company in exercising any right under these Terms and Conditions shall operate as a waiver of this right. Similarly, any single or partial exercise of any right shall not preclude any further exercise of any of these rights or the exercise of any other right.
    3. Unless expressly stated, nothing in the Terms and Conditions shall create or confer any rights or any other benefits in favour of any person other than the Parties to this Agreement.
    4. The Company shall not be in default or liable to you in any way for any failure, interruption or delay in performance of any or all our obligations under these Terms and Conditions, to the extent arising out of circumstances beyond our reasonable control (including war, rebellion, acts of terrorism, riots, strikes, lockouts and industrial disputes, fire, explosion, earthquake, act of God, flood, wind, drought, the act or order of any governmental, provincial, local or European Union authority or other regulatory body, or effects of pandemics such as COVID-19).
    5. Nothing in the Terms and Conditions shall be construed as creating any agency, partnership, trust arrangement, fiduciary relationship or any other form of joint enterprise between you and the Company.
    6. The Terms and Conditions represent the entire agreement between the Parties in relation to the subject matter of the Terms and Conditions and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
    7. The Company reserves the right to transfer, assign, sublicense or pledge the Terms and Conditions, in whole or in part, without your consent to any entity, including any entity within the same corporate group as the Company.
    8. You may not transfer, assign, sublicense or pledge in any manner whatsoever any of your rights or obligations under the Terms and Conditions.
    9. Subject to applicable laws and regulation, the Company may outsource any or all of the Services it provides under the Terms and Conditions to third parties.
    10. The Agreement and any matters relating hereto shall be governed by, and construed in accordance with, the laws of Malta. You irrevocably agree that, subject as provided below, the courts of Malta shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning the Agreement and any matter arising therefrom and irrevocably waive any right that it may have to object to an action being brought in those courts, or to claim that the action has been brought in an inconvenient forum, or that those courts do not have jurisdiction. Nothing in this clause shall limit the right of the Company to take proceedings against you in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.
    11. Any provisions hereof which expressly or by their nature are required to survive termination or expiration of the Terms and Conditions in order to achieve their purpose shall so survive until it shall no longer be necessary for them to survive in order to achieve that purpose.
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